Capture the discovery
as it happens.
Echo sits in the meeting, transcribes it live and, while the client is still talking, suggests the questions that pin down what's vague: dates, owners, amounts, scope. When a question gets answered, it ticks itself off. At the end you get the summary with agreements and pending items, and the whole conversation lands in your knowledge base.
Distill reads everything else: recordings and videos of past calls, PDFs, scans, whiteboard photos, slide decks, spreadsheets, even diagrams. Cortex turns it into a knowledge base you can talk to, by text or by voice, that answers with the source—and says so when the answer isn't there.
- Live transcription and live translation
- Questions suggested during the meeting
- Summary with agreements and pending items
- Video, audio, PDF, scans, images, spreadsheets, zip
- Diagrams read, and rebuilt as code
- Every answer cites the fragment it came from
- Ask by voice, get the answer spoken back
- Each client's knowledge kept in its own space
The new portal has to reuse our current identity provider, we are not changing that this year.
And the field teams need it to work offline, they are in plants with almost no coverage.
Offline mode was not in the RFP or in the March workshop. The identity provider matches the SSO clause in the contract, 4.2—but the contract names two providers, not one.
Contract · Section 4.2Which of the two identity providers should the portal reuse—and how long can a field session stay offline before it syncs?
✓✓